Delivery Information

All of our products are provided as digital downloads. We do not ship physical products. Once you've purchased a product, you'll be provided links to download your products through the website. You'll get access to download the file and all updated for 1 year. After one year you will need to purchase a new download to get access to updated. You can always find a link to download all of your available products in the Downloads link of your account when logged in. Also, if logged in, there is a downloads tab on each product page with a link to download link that you can use if you've bought that product and you are still in the maintenance period.

Dealing with Blocked Files

Some downloads that include DLL, EXE or CHM files (and possibly other file types) may be blocked from working properly by your operating system or by security software. When this is the case, you should right-click the downloaded file, choose Properties and click the Unblock button or checkbox.